Family Suite
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Hanoi Emerald Waters Hotel Valley
A 4-star stay in the heart of Hanoi's Old Quarter, steps from Hoan Kiem Lake and the city's most iconic cafes.
- Rated 9.5/10 by 3,886 guests
- Staff rating of 9.9/10
- 6-minute walk to Hub IT Business Center
9.5
Perfect
3886 reviews
Booking.com 9.5 · 3886 reviews
About
Hanoi Emerald Waters Hotel Valley
Hanoi Emerald Waters Hotel Valley sits on Lo Su Street, in the heart of the Old Quarter. Its location puts you within walking distance of Hoan Kiem Lake, the night market, and the French Quarter, with the iconic Cafe Giang — home of the original egg coffee — just steps away.
The hotel offers 4-star comfort with soundproofed rooms, a restaurant, and a spa and wellness centre. Reviews consistently highlight the exceptional service, with staff such as Grace, Ellie, and Justin going out of their way to make guests feel at home.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional staff — Guests repeatedly highlight the warm, efficient service, with several naming staff members who went above and beyond.
- Unbeatable location — Steps from the Old Quarter's attractions, markets, and iconic cafes, with the night market and Hoan Kiem Lake within walking distance.
- Great breakfast variety — The breakfast buffet offers a comprehensive spread that guests consistently praise.
- Comfortable, modern rooms — Rooms are described as clean, well-sized, and soundproofed, with comfortable beds and quality bathrooms.
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Worth weighing
3 to weigh- Central location can be busy — Being in the heart of the Old Quarter means street noise may be a factor, though the hotel offers soundproofed rooms.
- Parking is not on-site — Parking is available, but it may be across the road rather than at the hotel itself.
- Airport transfer is paid — An airport shuttle is available for an extra charge, not included in the room rate.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Double Room
- 1 King-size bed
Executive Suite
- 2 Single beds,1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Location
- Near Old Quarter
- Near Hoan Kiem Lake
- Near night market
Room Comfort
- Air conditioning
- Heating
- Soundproofed rooms
- Mini-bar
- Flat-screen TV
Services
- 24-hour reception
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Currency exchange
Wellness
- Spa & wellness centre
- Massage services
Food & Drink
- Restaurant
- Snack bar
- Coffee shop
Family
- Cots
- Babysitting/Child services
- Children's play area
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.5/10 from 3,886 reviews
Booking.com · 9.5 · 3886 reviews
9.5Verified guest“The homemade tofu at Green Tangerine nearby was a game-changer, and the service was great. Grace and Ellie made us feel completely at home. Loved the vibrant street art on the way to breakfast too.”
9.5Verified guest“I'd definitely recommend this place. The location near restaurants and cafes was unbeatable — you could walk to a night market and a market.”
9.5Verified guest“Great-sized, brand-new room with a comfortable bathroom featuring a bidet. Early check-in and late check-out were a bonus, and parking across the road was easy. No charge for wake-up service or ironing. Location is just off the Old Quarter, close to the lake and old town. For tea or coffee, visit Cafe Giang nearby.”
9.5Verified guest“The staff quickly assisted with our luggage.”
9.5Verified guest“The staff made it special. Grace was incredibly helpful organizing transfers and recommending the best local spots. Justin welcomed us with such warmth and kindness that it set the tone for our whole trip.”
9.5Verified guest“In the heart of the Old Town, the staff were great with us. Breakfast offered a great variety, and the room was clean with a perfect amount of tranquility.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits right in the Old Quarter, where you can wander through narrow streets and soak up the atmosphere. The area is also home to the night market, which is a short walk away.
Hoan Kiem Lake: Hoan Kiem Lake is a short stroll from the hotel, popular for a morning walk or an evening stroll around the water.
Cafe Giang: Just steps from the hotel, Cafe Giang is known as the birthplace of egg coffee — a must-try Hanoi specialty.
Water Puppet Theatre: A traditional water puppet theatre is within walking distance, offering a unique glimpse into Vietnamese folk art.
22 Lo Su, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 45 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available, though it may be across the road from the hotel.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel offer airport shuttle service?
Yes, an airport shuttle is available, but it is a paid service.
Is breakfast included?
The hotel offers a restaurant and a snack bar, and breakfast is available with a variety of options, as highlighted by guests.
The bottom line
For travellers who want to be in the thick of Hanoi's old quarter and value service above all, this hotel delivers consistently high marks. The location is a genuine asset, and the staff are repeatedly described as extraordinary. If you prefer a quiet, out-of-the-way retreat, its central energy may not be for you — but for most, it's a winning stay.
9.5A centrally located stay with standout service, ideal for first-time visitors to Hanoi.
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